Item Condition

All products listed on our website are brand new Australian stock.
We DO NOT sell any factory seconds or refurbished products. Unless specified

All our Air conditioning products are ordered directly from the manufacturer in Australia.


Product Warranty

All products come with the standard manufacturer’s Australian warranty. All warranty claims are subject to the Manfacturer’s terms and conditions. Warranty terms and conditions are enclosed with the product.


Making a claim under warranty

All Air Conditioners, appliances come with warranty.

Warranty contact details are packaged with the product.
Warranty is valid within Australia only.

You will need your invoice when making a claim under warranty.
Your tax invoice will be emailed to you when your order is dispatched.


Returns Policy

Conditions of returns

You must advise us within 7 days of receiving your delivery.
Product must be in original packaging and unopen.
A 20% restocking fee (of purchase price) will apply
Initial delivery cost and collection fee will apply (fee will vary depending on your location)

Refunds will be issued once the item have arrived back into our warehouse and the item have been inspected per our conditions of return.


For more detailed information on warranties and returns please see below RETURNS POLICY and TERMS & CONDITIONS



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